Tradspire policies
Terms and conditions
By creating an account, you agree to use Tradspire responsibly and provide accurate account information.
Marketplace use
Use the marketplace to make genuine purchases and rentals. Product availability, condition, delivery, and seller-provided details may vary.
Orders and account security
You are responsible for activity on your account and for reviewing your order details before placing an order. Contact support if you notice unauthorized activity.
Respectful participation
Do not misuse the service, interfere with other users, or submit unlawful, misleading, or abusive content.
Preserving Cultural Values
Tradspire Rental Policy
Tradspire makes cultural fashion accessible through quality outfit rentals for weddings, traditional ceremonies, cultural days, photoshoots, festivals, and other special occasions. By booking a rental, you agree to the following terms.
1. Rental period
Your rental period and return date will be stated before payment. Please return the item by the agreed date. Request any extension before that date; extensions require Tradspire's approval and may incur an additional rental fee.
2. Rental payment and security deposit
The full rental fee is due before an item is released. Depending on the item's value and type, Tradspire may also require a refundable security deposit. After return and inspection, the deposit will be refunded if there is no damage, loss, excessive staining, or other issue covered by this policy.
3. Item condition
Items are inspected before release. Please return each item in substantially the same condition, allowing for normal use, and notify Tradspire promptly if you notice an issue when it arrives.
4. Damage, stains, and alterations
You may be responsible for reasonable repair or replacement costs for damage beyond normal wear and tear, including tears, permanent stains, burns, missing buttons, beads, accessories or other parts, damage from improper washing or ironing, and unauthorized alterations, cutting, sewing or other modifications. Where appropriate, Tradspire may deduct these costs from the security deposit.
5. Lost or irreparably damaged items
If an item is lost, stolen, destroyed, or damaged beyond reasonable repair, you may be required to pay its replacement value. For an item that belongs to a set, you may also be responsible for replacing missing components needed to complete the set.
6. Late returns
Late returns may incur a charge based on how late the item is, whether another customer's reservation is affected, and the item's type and value. If a late return causes Tradspire to lose another confirmed rental, additional reasonable costs may apply.
7. Failure to return an item
If you do not return an item and do not respond to Tradspire's attempts to contact you, Tradspire may treat it as unreturned. You may then be responsible for its replacement value and any applicable outstanding charges.
8. Cleaning
Please take reasonable care of rented items. Do not wash, dry-clean, bleach, dye, or chemically treat an item unless Tradspire gives specific permission. Tradspire will determine the appropriate cleaning method for each item.
9. Cancellation
Cancellation terms depend on when you cancel. Cancellations made sufficiently before the rental date may qualify for a refund or rescheduling under Tradspire's applicable cancellation terms. Cancellations close to the rental date may incur a fee. Once an item has been collected or dispatched, the rental may not be refundable except where applicable law requires otherwise or Tradspire agrees.
10. Delivery and pickup
Please provide accurate delivery or pickup information. Delivery charges are separate from the rental price unless stated otherwise. Delays caused by incorrect information may affect the rental period and result in additional charges. Inspect your rental promptly after receiving it.
11. Rental reservations
A reservation is confirmed only after Tradspire receives the required payment and confirms the booking. Items are subject to availability. If an item is unavailable, damaged, or otherwise cannot be safely provided, Tradspire may decline or cancel the reservation and will inform you and offer an appropriate refund or alternative arrangement.
12. Customer responsibility
You are responsible for the item from the time it is handed over or delivered until it is successfully returned to Tradspire. Keep items secure, and do not lend, resell, sub-rent, or transfer them to another person without Tradspire's permission.
13. Identification and customer information
Tradspire may request reasonable identification and contact information before approving certain rentals. This information may be used for rental verification, communication, delivery, returns, and record-keeping, subject to Tradspire's privacy practices and applicable law.
14. Inspection after return
Tradspire will inspect returned items. If damage or missing components are found, Tradspire will notify you and explain any applicable charge before deducting it from your security deposit, where practicable.
15. Agreement and updates
By completing a rental booking, you confirm that you have read, understood, and agreed to this Rental Policy. Tradspire may update the policy when necessary; the version presented at the time of your booking applies.
Tradspire
Preserving Cultural Values.